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Refund, Exchanges and Cancellations Policy

Nia’s Collection wants all of our customers to be satisfied. If you decide that you change your mind and you want to cancel your purchase, you must make your cancellation within 24 hours. Allow up to 10 business days to receive your funds back on your original form of payment. 

*Please be advise, ALL CLEARANCE IS FINAL SALE... Clearance can not be returned. 


  • Nai’s Collection inc is not responsible for any lost or damage packages once the packages are shipped.
  • Due to covid and the health and safety for all individuals, Nai’s Collection Inc will not accept refunds. ALL SALES ARE FINAL.

Shipping and fulfillment process:

We understand the pandemic may cause some delays, so bear with us as we try to get your products to you as fast as possible. After we receive your payment, we will ship your products out within 3-5 business days. If payment is made on the weekend please allow the next business day for your shipment to be process.

If you have any question or concerns please email us at